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Below are some of our basic policies. Our contract explains these items and others in more detail. Please contact us with any questions.

Software Delivery

All software ordered should be delivered via email within 48 hours, although most software is delivered within 12 hours. Please allow extra time for weekend and holiday delivery. The delivery delay is to allow for fraud checks.

If you feel that your order is delayed longer than normal, please contact us. We will respond to you as quickly as possible. Also be sure to check your spam filters for the missing email.

Privacy Policy

2TCwebs respects the privacy of it’s visitors and clients. Any materials or information that is supplied to us will only be used for the purposes intended, and shall remain confidential.

Contracts

All 2TCwebs web design clients are required to return a signed contract before the commencement of a project. The contract can be delivered via email with electronic signatures, fax or snail mail.

Payment/Refund Policy

The above mentioned contract will list a quoted amount for the proposed services. A deposit of 50% of the quoted amount is due before any service is rendered. For short projects (2 weeks or less), the remainder of the bill is due upon completion of the project. For projects expected to take longer than two weeks, invoices for the work done to date will be submitted on a bi-weekly basis until the project is completed.

Customer satisfaction guaranteed! Once final payment is made, project is complete.

Refunds are not available for software purchased from 2TCwebs.com.

Brian Tully, Newbury Greens

I could not have asked for anything more from my experience with 2TechChicks.  Beginning with our kick-off call to the day we received the finished product, Andrea’s expertise and professionalism was outstanding.  She was very attentive to all of our project details an offered us guidance to make our site better than we thought possible.  There were several components of our project that required more than a typical ecommerce solution.  Through these hurdles we were always met with a can-do attitude for extending X-cart’s capability to meet the unique requirements of our business.  Andrea is an ‘A’ player and I am glad to have her as part of my team.

Robb Nichols, Aquarian Audio Products

Andrea seems to be a standout in a crowd of people and organizations that claim to offer X-cart support.  In addition to her eye for design, she is technically proficient, focused, detail-oriented and, most remarkably, makes communication simple and timely!

Bill Walls, The Sports Den

After looking at several web design companies for our new web site, I decided on 2TechChicks solely based on their design work. However, after working with Andrea for a brief period I soon found I had made a terrific choice, not only in the design aspects that she brought to our new site but in the level of service and commitment that Andrea made to our company. Her help, expertise and willingness to go the extra mile were both invaluable and rare these days, in getting our site up and going in a very short period of time. We have received many compliments from new and current customers on the look and feel of our new site. We are more than happy with the end product and extremely happy with how our new site is helping our bottom line.

We look forward to continuing our relationship and working together to help build our business. I have referred business owners to you in the past and I will continue to do so in the future. You do an excellent job.

Dave Johnson, National Association of Railroad Passengers

The National Association of Railroad Passengers had one of the first non-profit websites on the internet in February 1996. However, it had not changed much since 1996. We knew it was time to modernize and evolve.

We did thorough research of website overhaul proposals. Some companies wanted a minimum of $4000 to do even a very basic overhaul of our website! That just wasn’t within our budget. We were refered to 2TechChicks Network. We were impressed with the work they did, namely for our sister association, the Ohio Association of Railroad Passengers.

Not only did 2TechChicks give us a free evaluation of our website, Andrea encouraged me to sit down with her in person and discuss my vision for the website. Other companies were not interested in that--unless we committed thousands of dollars up front.

Andrea and the 2TechChicks team was with us every step of the way. As you can see, they created an amazing product. Most importantly, they were there with us through the entire uploading and initial debugging process--including several technical problems related to our ISP. Unlike computer programming projects NARP has done, 2TechChicks was always responsive to our needs and questions.

Our members love our new site! We predict a major boost in web traffic and increase in visibility for our issue. The 2TechChicks team did an amazing job--thanks!

Ricky Calle, Ballroom Dancing Shoe

Where do I start and how many pages can I write about the excellent service I received from Lyncca? She was on top of all the little problems that came up here and there and she solved them almost instantly, she spent several hours finalizing and making changes to the design so it was the way I wanted.

I had the following requirements for the final design of the site: I wanted the site to convey to my customers the elegance, beauty, sophistication and sensuality of ballroom dancing. Did she fulfill my requirements? YES, she did and I received more than I thought possible. Thanks to the new design, the sales from the site have increased, the number of visitors have increased and the time the customer spends in the site has increased! My customer conversion ratio has increase about 200%.

Would I recommend their services? YES, I would over and over again! Outstanding work from a very satisfied customer!”

Dan Aiello, Urban Sound Solutions

Good fortune was on my side to have found as competent and creative a website developer as you. With an e-commerce business, your company is its website, first and foremost. Organization, staffing and financial strength are useless if your website fails to convey them to the customer. You took nothing but an idea, several incompatible ones in fact, and created a model online store. Your willingness to speak your mind and work with us to reach a shared vision for what the site could be, within constraining budget parameters, was invaluable.

Marcello Rodrigues, Voxilla

Contracting out design work is often a no-win experience. Site operators and graphic artists speak two different languages, a setting not too conducive to true collaboration.

Fortunately, 2TechChicks understand the site operator, and know how to get their superb ideas across. The result is nothing short of terrific. We are very pleased at the way our store (http://store.voxilla.com) turned out after Lyncca got her mouse on it. We will continue to turn to 2TechChicks for all our future design work.

Mark Stehle, SportsDisplays.com

After designing my first website and keeping it up and running for 4 years I decided that it was time to take the site to the next level. I found 2TechChicks thru the web and I’m glad I did and just wish I would have done this 4 years ago. From the logo design to the design and implamentation of my website, it was a nice thing to know that Andrea and her team knew exactly what they are doing and that I did not have to worry at all. I would recomend 2TechChicks to anybody who wants a quality and profesional looking site.

Thanks for all your hard work.

Debbie Jankowski, 1st for Party Supplies

I just wanted to thank you and your team for an awesome job on my website! I needed both a great design and x-cart expertise and you provided that and more. I was quite concerned with having a database of close to 15,000 products and the corresponding images and getting it all moved to the shopping cart, but your team did it. You also handled all of my little “needs” easily. You are always available to answer all my questions, whether by phone or email and that means the world to me. I wouldn’t hesitate to recommend you to anyone who needs great design work, x-cart installations or both. Thanks again for everything.

Todd Kunkel, Something Fishy

Thank you again for the awsome upgrade you have made to our site. I have received numerous compliments within days of the design change. 2TC has made my site more professional looking. It has been great working with you and I will keep you in mind for other projects.

Marty Bladen, ItsAlreadySigned4U.com

They were excellent to work with. We emailed and even spent an amazing amount of time IMing back and forth as they worked. Do this do that move this move that........I’m a picky one but they worked with me all the way. I recommend them highly!!!!

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A content management system (CMS) gives you the power to run, manage and update your own website, and you don't have to know HTML! You can be in control, so your site will always be up to date and your visitors will be in the know!

CMS Starter Package - $1200

Email or phone consultation Content management system software & installation A custom-designed layout to your specifications Setup of up to 10 pages of content (text, tables, photos) Newsletter management feature Site search feature Refer-a-friend feature META tag customization Custom feedback form Search engine submission

Expression Engine is our recommended CMS solution!

Design-by-the-hour & all other services - $55/hour

2TechChicks Network provides e-commerce solutions for companies or individuals that wish to sell products or services online. Using X-Cart's powerful PHP driven open-source software, we provide our customers with high-impact storefronts. Each store that we setup is fully customized to give it a unique edge that sets it apart from the rest.

Store owners have full control of every aspect of their store with X-Cart's easy-to-use web interface. Easily manage merchandising & inventory, product details, shipping & tax, sales & analysis tracking, orders, customer information & more.

Design-by-the-hour & all other services - $55/hour

With more and more consumers using the Internet to find information, products and services, it's as important as ever to have a presence on the web. Our professional website design packages were created specifically with small businesses and non-profit organizations in mind.

Design-by-the-hour & all other services - $55/hour

2TechChicks Network partners with the following X-Cart service providers.

• Firetank Software
• BCS Engineering
• WebsiteCM
• Ruby Mods
• Hands-on Web Hosting
• LogoDesign.eu.com